Growth-stage B2B SaaS

Robbie Maltby

AI-native go-to-market consultant

Writing

Notes on acquisition for growth-stage B2B SaaS, newest first.

ChatGPT & Perplexity

How B2B SaaS brands appear in ChatGPT and Perplexity

What I record when the same buyer question is asked in ChatGPT and in Perplexity, including whether search ran and which page was cited.
AEO vs GEO

AEO vs GEO: getting named in the AI answer

Answer engine optimisation (AEO) and generative engine optimisation (GEO) are the supply-side work of getting named in AI answers. Where the terms overlap, where they differ, and what an operator actually does.
Agent-led growth

Agent-led growth: findable, evaluable, actionable

Agent-led growth (ALG) is a GTM motion where buyer agents research, judge and act on public pages, docs and tools. Agent-ready means findable, evaluable and actionable.
Handoffs

The handoff is where the engine leaks

Where B2B SaaS acquisition engines leak between ads, forms and CRM, and how to define what each stage needs to receive before it can do its job.
Marketing engineering

Most tracking problems are form problems

Marketing engineering for B2B SaaS: iframe tracking, first-party forms, attribution capture, and conversion events that survive into the CRM.
Analytics & attribution

Attribution is useful until you treat it as truth

GA4 and attribution for B2B SaaS: fix the tracking first, standardise events and UTMs, and use the CRM for pipeline and revenue.
Lifecycle & automation

Lead scoring fails when fit and engagement collapse into one number

Lead scoring and lifecycle automation for B2B SaaS: fit and engagement scored separately, nurture maps by stage, routing SLAs and speed-to-lead evidence.
Demand generation

The campaign will optimise for whatever you tell it to optimise for

B2B SaaS demand generation: separate demand creation from demand capture, assign each campaign a job, choose the right optimisation signal, and send qualified CRM outcomes back to the ad platforms.
Positioning

Your positioning problem is usually a language problem

Voice-of-customer research for B2B SaaS: interview scripts, review mining, call-transcript coding, and how buyer language feeds ads, scoring and pages.